All jewelry items are carefully crafted after order confirmation. Delivery typically takes 1-7 business days depending on the complexity of the piece and current order volume.

For gold jewelry, we take extra care in quality checks and hallmarking which may add to the processing time. Each piece is individually inspected before dispatch.

Due to the nature of precious metals and gemstones, we do not offer returns or exchanges unless the item is defective or damaged during shipping.

Please inspect your jewelry upon arrival and contact us immediately if there are any issues. We may require photographic evidence of any defects.